Privacy Policy
Effective date: November 9, 2026
In short
- There is no account. We don't ask for your name, email or any other personal details.
- Your progress and settings are saved only on your phone.
- The app shows ads from Unity Ads. Unity collects some device data to show them. You choose whether ads may be personalized.
This policy explains how the Word by Word app ("the app") handles information. The app is made by LabVR ("we", "us"). It applies to the app on Android and iPhone.
1. Information stored on your phone
The app saves the following on your device so you can continue where you left off:
- the app language and the languages you learn,
- levels completed, XP, your day streak and Daily Challenge progress,
- statistics such as sentences solved and accuracy,
- settings such as sound, vibration, translation and your ad choice.
This information stays on your phone. We don't have a server, and the app does not send it to us or to anyone else. The sentences, voices and sounds are built into the app.
2. Ads (Unity Ads)
The app is free and shows ads: a banner during play, a short ad now and then between levels, and videos you choose to watch for a reward (for example a hint). The ads are provided by Unity Ads, a service of Unity Technologies.
To show ads, measure them and prevent fraud, Unity may collect from your device:
- your device's advertising ID (on Android, the Google advertising ID),
- your IP address and an approximate location derived from it (country or city level),
- device and app information, such as model, operating system, language and network type,
- how you interact with ads, for example views and taps.
Unity handles this data as described in its own policy: Unity Game Player and App User Privacy Policy. We don't receive this data ourselves, apart from summary reports such as how many ads were shown.
3. Your choice about personalized ads
The first time you open the app, it asks whether ads may be personalized. If you agree, Unity may use the data above to show ads that match your interests. If you don't, you still see ads, but they are not personalized.
You can change your answer at any time in the app under Settings → Personalized ads. You can also reset or delete your advertising ID in your phone's settings (on Android: Settings → Privacy → Ads).
4. Permissions
The app uses only the permissions needed for ads: internet access, network state, and the advertising ID. It does not access your location (GPS), contacts, camera, microphone, photos or files. The game itself works without internet; ads need a connection.
5. Children
The app is not directed at children under 13, and we don't knowingly collect personal information from them. If you believe a child has used the app and Unity has collected data about them, please contact us or Unity so it can be removed.
6. Keeping and deleting your data
Your progress stays on your phone until you delete it. Uninstalling the app or clearing its storage removes it completely. We can't recover it, because we never had a copy.
Data collected by Unity is kept and deleted according to Unity's policy. You can ask Unity to access or delete it through the link in section 2.
Step-by-step instructions: Delete your data.
7. Your rights
Depending on where you live (for example in the EU, UK or California), you may have the right to access, correct or delete personal data, to object to its use, and to withdraw consent. Because we don't hold personal data about you, requests about ad data are best sent to Unity. You are always welcome to contact us with questions.
8. Changes to this policy
If we change this policy, we will update this page and the effective date above. Important changes will also be mentioned in the app's store listing.
9. Contact
LabVR, Pristina, Kosovo
Email: hello@lab-vr.com